Dear Emailchemy customers,
We want to start by apologizing for any inconvenience caused by the recent delays in our support services. We understand that some customers may have experienced frustration or difficulties during this time, and we want to assure you that we are committed to addressing your concerns as quickly and effectively as possible.
Due to unforeseen circumstances, we had to take a break from supporting our product for a few months. During this time, we were unable to answer emails or provide the level of support that our customers have come to expect from us. We realize that this was not an ideal situation, and we want to thank you for your patience and understanding as we worked to get back on track.
We are now back and ready to resume our support services. However, please be aware that we may still be experiencing a backlog of emails and support requests. We are working diligently to respond to all inquiries as quickly as possible, but there may be delays in our response times. We appreciate your understanding and patience as we work through this backlog.
Thank you for your continued support of Emailchemy. We are committed to providing you with the best possible support and service, and we look forward to working with you in the future.