Right now, there are 2 Emailchemy customers we cannot contact because of errors in their email accounts. This is like how back in the old days when people couldn’t call you if your phone’s handset was off the hook. Customer A lives in Mexico and has a me.com account. We
If you are a Mac Outlook user on the “Office Insider – Fast” track for automatic updates, make sure you get the latest release, v16.25 (build 19040100). This version fixes a bug with importing OLM files that we reported to Microsoft last month. Starting with Outlook v16.24, we thought Outlook
A New Mac for Christmas? Christmas is coming and you just might get a new Mac Mini or iMac under your tree this year. Many people are upgrading their Macs this year because the latest macOS “Mojave” no longer supports Macs built before 2012. So, let’s say you do get
Convert Mojave Email Emailchemy 14.3 has been tested and updated to run on macOS Mojave. The previous release could read files created by the Mail app on Mojave, but this version will convert Mojave email while running on Mojave. To convert Mojave email, though, macOS now requires you to manually
OST Support Emailchemy 14.2 was released today with new functionality for converting Outlook OST files and Apple Mail files from the new macOS Mojave beta. The PST converter in Emailchemy has been able to read OST files from versions of Outlook prior to Outlook 2013, but now Emailchemy has a
I’ve recently learned that Diane Ross of Oregon, longtime colleague and Mac consultant, a Microsoft Mac MVP and owner of the famous Entourage Help Page and Office Mac Help site, has tragically passed away. We talked often and helped each other out with Entourage and Outlook Mac email issues for
Emailchemy 14.1 is now available for download. This version fixes some bugs and adds automatic checking for new versions. It also adds data privacy notifications that let you know when/what/how/why any data is sent to Weird Kid Software. Because of new regulations in the European Union, any company anywhere in
Emailchemy 14.0.9 is now available with important bug fixes for conversions of Outlook OLM files and Outlook MSG files. Our thanks to the two customers who not only found these bugs but also provided sample data we could use to quickly reproduce the issues and develop a fix. The OLM
Emailchemy Forensic Edition installs the license key on USB thumb drives to allow users to easily use their license on multiple computers. We’ve found and fixed an issue where these license “dongles” were not working as expected. It turns out that certain bulk or unbranded USB flash drives are incompatible
Emailchemy 14 adds a major new feature: converting directly to Outlook PST files. Previously, you would have to import your mail into Outlook using Emailchemy’s IMAP ImportServer, but now you can convert any format to PST files directly and automatically. This has been the most requested new feature and we’re