Knowledge Base

Installing Emailchemy

• Emailchemy System Requirements
• Installing Emailchemy on a Mac
• Installing Emailchemy on Linux
• Installing Emailchemy on Windows
• Uninstalling Emailchemy

Buying Emailchemy

• Can I use Emailchemy for my clients?
• Is there a license renewal discount?
• What is the EULA?
• What is the Forensic Edition?
• What is your refund policy?
• Where can I buy Emailchemy?
• Which edition of Emailchemy do I need?

Activating Emailchemy

• Emailchemy says my registration key is not valid
• How do I create a license dongle?
• How do I register/activate Emailchemy?
• My key has exceeded allowed usage?
• What happens when my license expires?
• Where is my registration key?

Using Emailchemy

• Are there any file size or message count limits?
• Does Emailchemy recover Eudora attachments?
• How do I convert a specific email folder?
• How does the free trial work?
• Why did Emailchemy stop before completing the conversion?

Converted Email

• Does Emailchemy preserve conversations?
• Why are all my messages blank after importing?
• Why do "sent" views show my name instead of the recipient?
• Why do all messages have today's date?
• Why do I see "Please purchase..." in the subject fields?
• Why do I see random text instead of my attachments?

General

• Does Emailchemy use Apache Commons Text?
• Does Emailchemy use Log4J?
• How to contact Emailchemy support